Supervisor Business Support

Job Summary

Help improve productivity and effectiveness of sales representatives by providing services and administration; Support business strategies and objectives.

The Job

  • SPAJ submission pre-screening and monitoring.
  • Coordinate on pending applications with sales team and operation team.
  • After sales transactions (switching, top up, surrender, freelook, etc) pre-screening and monitoring.
  • Follow up resolution on issues raised by business partners and sales force.
  • Respond to sales force / bank staff inquiries on policies transactions and delivery.
  • Follow up hardcopy forms from sales team for new business and after sales transactions.
  • Coordinate welcome call result / action points with related parties.
  • Coordinate with CHU, CRM and Sales Team for customer complaint.
  • Ipad setting, email setting and ipad inventory tracking.
  • Monitor location of company assets in the field and arrange for repair or version upgrade required.
  • Credit life data reconciliation with business partners and premium invoice checking.
  • Assist Head Business Support in preparing budget and accrual.

The Person

  • Experience in underwriting and sales support
  • Good analytical
  • Knowledge of life insurance operation (from point of sales till policy issuance) 
  • Attention to detail 
  • Strong reconciliation skill
  • Advance in MS-excel

Apply Now

Interested party may apply to career.id@fwd.com or galih.pramudya@fwd.com