Ways to pay your premium
Payment options
Below you can see our range of payment options, giving you the flexibility to pay your premium your way.
If you bought your FWD policy through FWD Insurance prior to 1 December 2020, when it was known as PT Commonwealth Life.
eServices is our safe and secure online payment platform, available on the FWD MAX app. It means you can pay your premiums 24/7.
We accept the following:
- Credit card. We accept VISA and Mastercard.
- Bank transfer. We accept payments from the following banks:
- BCA
- Mandiri
- Permata
- BNI
- Maybank
- Danamon
- CIMB Niaga
Not yet registered with eServices?
Download FWD MAX app and register easily & quickly using your ID card number.eServices is our safe and secure online payment platform, available on the FWD MAX app. It means you can pay your premiums 24/7.
We accept the following:
- Credit card. We accept VISA and Mastercard.
- Bank transfer. We accept payments from the following banks:
- BCA
- Mandiri
- Permata
- BNI
- Maybank
- Danamon
- CIMB Niaga
Not yet registered with eServices?
Download FWD MAX app and register easily & quickly using your ID card number.- Enter our Bank Permata virtual account number: 8768 0000, followed by your policy number. Example: (87680000XXXXXXXX).
Bank: Permata (code: 013).
- Enter our BCA virtual account number: 02683, followed by your policy number. Example: (02683XXXXXXXX).
Available via Visa, MasterCard and BCA Card.
Here’s how to set up a recurring payment:
- Fill out a power of attorney auto-debit credit card form, and mark the form with an official materai stamp. Then sign on top of the stamp.
- Fill out the premium payment change form
- We’ll need a copy of the front of your credit card with the card number, expiry date and cardholder name.
- We’ll also need a copy of your identity card (KTP/SIM/KITAS).
We can set up auto debit payments if you have a bank account with any of the following:
- Bank Mandiri
- BCA
- BRI
Follow these steps:
- Fill out a power of attorney auto-debit form, and mark the form with an official materai stamp. Then sign on top of the stamp.
- Fill out the premium payment change form
- We’ll need a copy of the front-page of your bank account book.
Payment options for customers who bought via PT Commonwealth Life
Pay your insurance premiums with our easy and secure online payment platform.
New customer? Please use this for your very first payment. After that, you can switch payment method if you want to.
Click here to pay your new premium: https://services.fwdinsurance.co.id/fwdpay/
Pay your insurance premiums with our easy and secure online payment platform.
New customer? Please use this for your very first payment. After that, you can switch payment method if you want to.
Click here to pay your new premium: https://services.fwdinsurance.co.id/fwdpay/
Here’s the information you need:
Insert the Permata Bank Code (013) + your Virtual Account Number + your SPA/policy number.
Please note that the 16-digit Bank Identification Number (BIN) depends on the type of transaction.
Therefore we’ve set out the different types of transaction and their corresponding BIN for your easy reference here:
8446: NB Personal Accident (CP)
8445: NB Non Personal Accident
8822: Renewal Premium
8246: Top Up Single
8247: Top Up Pundi
8241: Others (Dupol, Commhealth Card)
Mobile Banking BCA
Here’s how to pay:
- Select ‘M-BCA Menu’
- Select ‘M-Payment Menu’
- Select ‘Others’
- Insert FWD Insurance where it says ‘Company Name’.
- Enter SPA/Policy Number where it says ‘Customer Number’
- Enter the premium amount (the amount you owe)
Mandiri Internet Banking
- Select ‘Payment Menu’
- Select ‘Insurance Menu’
- Enter ‘Payor Account’ number
- Select FWD Insurance Indonesia as the ‘Insurance Company’
- Enter your SPA/Policy number on ‘Customer Number’
We can set up auto debit payments for ongoing premium payments and policy renewals if you have a bank account with any of the following:
- Bank Mandiri
- BCA
- BRI
Auto debt is available via Visa, MasterCard and BCA Card.
To pay, please follow these steps:
- Fill outa power of attorney auto-debit form, and mark the form with an official materai stamp. Then sign on top of the stamp.
- We’ll need a copy of the front-page of your bank account book.
- We’ll also need a photocopy of your identity card (e-KTP/SIM/KITAS).
Need more help?
Call 1500 525
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