We’re here for you

We are committed to providing you with simple insurance experiences; from easy to understand products to digitally-led services that are designed for convenience and simplicity. 

We are here for you

Get answers with one call

Customer Care we are ready to assist you 24/7. Contact us at 1 500 391 .

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Need live support? Chat with our Customer Care now.

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Chat with us

Have a question? Send us a text at 0811 800 3900. We’ll be happy to help.

Need to make a claim?

Claim easily and quickly through our easy-to-use online claim form!

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View FAQ here!

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Pay your premium the way you want to

We want you to pay your premium the way that suits you best – whether it’s through your agent, online or via the bank.

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Purchasing guidelines

To buy insurance with FWD, you can choose from 3 easy ways, you can buy direct from an agent, your company‘s HR Department, or through our online platform iFWD.

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