Press Release

FWD Insurance partners with Halodoc to provide online medical consultations

18 August 2021

Jakarta, 18 August 2021  PT FWD Insurance Indonesia (“FWD Insurance”) , a digital-first, next-generation life insurer in Indonesia, has enhanced its FWD MAX application as part of a collaboration with online healthcare platform Halodoc. This partnership allows FWD MAX customers to access medical consultations with doctors and buy medicines online, arrange delivery of their prescriptions and schedule appointments at hospitals within the FWD MAX application – all on one mobile app, accessible anytime, anywhere 24/7. This service will firstly be available for corporate customers covered with outpatient benefits.

FWD Insurance President Director Anantharaman Sridharan said, “We’re excited to partner with Halodoc. In today’s environment, people are not only adapting to new ways of living but making protection more important than ever. That’s why we’re passionate about creating fresh customer experiences and putting our customers at the heart of every product ,so that Indonesians can trust us to look after their  protection needs so they can celebrate living . ”

FWD Insurance has been partnered with Halodoc since 2018, and this initiative is another example of how the company continues to make the insurance journey simpler, faster and smoother and achieve its vision of changing the way people feel about insurance.


Chief Commercial Officer Dionisius Nathaniel said, “After being the first telehealth to establish the cross collaboration with insurance providers, we continue our mission to simplify access to healthcare. Integration with the FWD MAX application is a testament of our forward-thinking innovation and commitment to our partners as well as users to always provide exceptional experiences.”


Launched in 2018, FWD MAX is FWD Insurance’s one-stop application for customers to access hassle-free end-to-end digital services. Customers can check their policy details, buy insurance plans and submit claims, as well as redeem awards with FWD MAX points via the application.


For more details about FWD Insurance, visit and and download FWD MAX application via Play Store and App Store.