Privacy Policy

Welcome to website of PT FWD Life Indonesia (“FWD Life”)! In the commitment of FWD Life to provide best online services to the customers and/or public (“You” or “Your”), FWD Life has the rights to collect and use your data to provide the best financial services and/or products to meet your needs. By continue to use FWD Life’s service through this website, You are deemed to have read, understood, and agreed to be bound by the privacy policy of FWD Life as may be amended from time to time related to the collection, storage, utilization, and disclosure of customers and/or public’s personal data.

FWD Life would not collect any information and data to identify you personally unless and to the extent you use or buy FWD Life’s financial services, or deliver personal information for vacancy application purposes or other relation with FWD Life. FWD Life is fully responsible for the collection, storage, utilization, and/or disclosure of customer’s personal data obtained through this website. You may choose not to provide your personal data to us. Should you choose to provide your personal data, then you trust FWD Life to be directly provide business with or services to you. By complying the prevailing laws, FWD Life shall perform the security, elimination, and extermination in natural basis of customer’s personal data to prevent any access without permission from a third party.

You have the right to access, rectify, or raise a question related to your personal data to FWD Life.



Intellectual Property Rights

By taking into account the Indonesian prevailing laws, every data and information which provided through this website will be deemed and remain to be the property of FWD Life, and FWD Life has the right to use it for FWD Life’s business purposes.

Copyrights, trademark, logo, information and material, including but not limited to text, image, photo, video, audio, database, and software provided in this website protected by the law and no party is allowed to modify, multiply, store, deliver, copy, distribute, publish or used for developing different material or use it for commercial or public purposes or without FWD Life’s permission.


The Use of Information

Data and information, including text, graphic, video, audio, link or other materials contained in this website may be changed from time to time in accordance with FW Life’s policy. Data and information, published in this website considered to be public information. FWD Life does not guarantee the accuracy or completeness of information including for not responsible for any loss caused by the inaccuracy or incompleteness of the respective information. Without FWD Life’s permission, none of information contained in this website may be copied or redistributed.

Each product or services referred or offered in this website apply in FWD Life’s jurisdiction. Any party who is in different jurisdiction accessing this website, shall be deemed understand the prevailing law and put FWD Life free from any claims which may arise in relation with the use of data and information of this website by the respective party.

Any party accessing this website is suggested to obtain a professional advice according to their needs for every product or services offered by FWD Life.


Limitation of Liability

FWD Life would not be liable for any loss, including direct or indirect loss, intentional or unintentional loss, loss or expense caused by the abuse or incapability of any party to use, or performance failure, errors, negligence, distraction, defect, operationalization or delivery delay, computer virus or system or network failure, even if with or without prior notification to FWD Life.


Internet Communications

Security and confidentiality of data and information sent through the internet cannot be guaranteed. FWD Life is not responsible for any direct, indirect, specific or sustainable caused by the use of this website. Internet communication may be hampered, disturbed, disconnected, or not perfectly delivered due to the internet network disruption or false data transmission.

This website may contain links to other sites that is not operated by FWD Life. FWD Life does not responsible for collection, storage, utilization, and disclosure of personal data through the respective other sites. The use of links to other sites by you will become your own risk.