We are sorry to see you here. Something must have gone wrong for you to come to our complaints page.
As we are committed to provide you with a world-class customer experience and we value your feedback regarding how we are performing, please do contact us should you have any enquiry, feedback or complaints. We provide you with different ways so that you can share with us your complaints.
Send us a letter to:
When you call FWD Life, we aim to resolve your enquiries/feedback/complaints as soon as possible
PT FWD Life Indonesia ("FWD Life") is registerd and supervised by the Financial Services Authority.