Corporate Governance
The values that guide us
Besides our people, our brand is our most important asset. Good governance protects both. Our approach is driven by the same values that drive everything else we do: putting our customers first; using the latest digital technology; and empowering our people.
Our corporate governance framework
We’ve developed important structures and process to guide our work and inform our decision making. This framework complies with all local regulations and is available to view (in bahasa).
Policies and procedures
Our three lines of defence
At FWD, we run three lines of defence. We’re supported and advised by an in-house risk management and compliance team. This line works with our Board of Directors, optimising the trade-off between risk and reward. Our third line is our audit committee, operating independently of our business. These three lines work together, and ensure our risk management operates efficiently, and is properly resourced.
Our corporate secretary
Our corporate secretaries carry out their duties through the legal and corporate department and directly report to our Chief Governance Officer & Compliance Director.
PT FWD Insurance Indonesia ("FWD Insurance") is licensed and supervised by the Financial Services Authority.
FWD Insurance is a member or Alternative Dispute Resolution Agencies of Financial Services Sector.
FWD Insurance is a member or Alternative Dispute Resolution Agencies of Financial Services Sector.
