Our vision is to change the way people feel about insurance. So we offer a new kind of insurance. It’s easy to buy, easy to claim, and easy to understand. This isn’t the way insurance usually feels. But we’re not your usual insurance company.
Pacific Century Group
Our financial position
A brief history of FWD
Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group.
FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
We entered Thailand, Hong Kong and Macau with the acquisition of ING Insurance
We opened for business in Indonesia
We launched in the Philippines, having been granted the first life insurance licence in nearly 10 years
We opened our China Representative Office
We entered the Singapore market with a composite licence
We entered Vietnam with the acquisition of Great Eastern Life Vietnam
We entered Japan with the acquisition of AIG Fuji Life Insurance Company
We entered Malaysia with the acquisition of 49% stake in HSBC Amanah Takaful (Malaysia)
We completed the acquisition of SCBLIFE and entered into a 15-year exclusive bancassurance partnership with Siam Commercial Bank in Thailand
We completed the acquisition of Vietcombank-Cardif Life Insurance and entered an exclusive 15-year bancassurance partnership with Vietcombank in Vietnam
We completed the acquisition of PT Commonwealth Life and entered into a 15-year distribution partnership with PT Bank Commonwealth in Indonesia
We completed the acquisition of MetLife Limited and Metropolitan Life Insurance Company of Hong Kong Limited in Hong Kong
Making insurance available in more places than ever before
The FWD agency
This is our agency today for a new Indonesia tomorrow.
Growing our partnerships across Indonesia
Thanks to our partnerships, we’re now making insurance and protection available to more people in more places than ever before.
Offering protection for employees
We know that at the heart of every organisation is its people. So we help protect your employees with the best possible cover – from full life insurance to a range of other options including accidents and disability.
We’re proud of our people, our projects, and our dynamic working environment. Our awards shine a spotlight on some of our greatest success stories, as well as the hard work that got us there.
Infobank 8th Digital Brand Awards 2019
Life Insurance | Majalah Infobank dan Isentia
Marketing Award 2019
The Best Innovation In Marketing | Majalah Marketing
The Best Insurance Syariah Inovatif
Anugerah Syariah (ASR)
Appreciation Innovation Award for FWD MAX
Inovation Technology | Koran Sindo and Sindonews.com
Karim Award 2019
The Best Islamic Life Insurance Asset IDR < 1.250 Trillion In Growth | Karim Consulting Indonesia
Top 4 Best Life Insurance Service Innovation 2019
FWD Max Application | Gatra Magazine
Innovative Company Award 2019
as a Digital Based Insurance Pioneer and Launching Insurance with Online Channels and Agents | Warta Ekonomi Magazine
The Fastest Growing Companies Award 2018
Life Insurance | Infobank
Indonesia Insurance Consumer Choice Award 2018
Category The High Risk Based Capital in Life Insurance Sector | Organized by Warta Ekonomi Magazine
Indonesia Digital Innovation Award 2018
Category Innovative Life Insurance Company in Digital Services & Marketing | Organized by Warta Ekonomi Magazine
Indonesia Digital Innovation Award 2017
Life Insurance with asset under Rp 1 Trillion. | Organized by Warta Ekonomi Magazine
Meet our team
We believe that building the right culture starts with building the right team who we know will make the right decisions. And we have an extraordinary leadership team at FWD – smart, progressive, and experienced. We work from the ethos that none of us are as smart as all of us, and that our challenger brand attitude can blaze a trail in our industry.
Want to join us?
We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision to change the way people feel about insurance.
PT FWD Insurance Indonesia ("FWD Insurance") is registered and supervised by the Financial Services Authority.
FWD Insurance is a member or Alternative Dispute Resolution Agencies of Financial Services Sector.