Changing the way people feel about insurance

Telling a different insurance story

Our vision is to become a leading pan-Asian insurer that changes the way people feel about insurance. We’re led by our customers and driven by technology. This isn’t the way insurance usually feels. But we’re not your usual insurance company.

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

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The FWD difference

We’re flying the flag for a new approach to an old industry. One that’s led by our customers and inspired by change. Because the things that matter to you, matter to us.

Easy to read contracts

This means full disclosure and removing the small print.

Innovative products

We invest in ideas. We're inspired by our customers.

A straightforward approach to claims

Because claiming should be fast, easy, and convenient.

We offer

A range of plans and support for families and individuals

From first homes to parenthood. New jobs to retirement. While you're navigating life's big moments, we'll support you with products that meet your needs – including a range of sharia insurance plans.

Employee Benefits - business insurance from FWD

At FWD, we understand that each business is as unique as you are. That’s why we offer a range of options and customise our cover to match your needs.

Quick facts about FWD

Our reports

Download our financial statements to find out more about our performance, strengths and progress.

Financial report

We’re proud to have been rated as a “Strong Performer” in customer experience for life insurance in Indonesia.

Disclaimer

A commissioned CX Index 2019, conducted by Forrester Consulting

Our partners

We’re proud to have built up a portfolio of trusted and synergistic partnerships.

Doing the right things right

Our corporate responsibilities and the principles that guide us.

Supporting our community

FWD Life Collaborates with SOS Children’s Villages Indonesia to Celebrate Kindness and Positivity through ‘Kolaborasi Untuk Berbagi’

This initiative aims to reach out and protect underprivileged communities and their families during the coronavirus outbreak

Humanity & Inclusion and FWD Group sign partnership to help youth with disabilities in Indonesia and Philippines access employment opportunities

Humanity & Inclusion (formerly known as Handicap International) and FWD Group today announced a partnership to support youth with disabilities in Indonesia and the Philippines by improving their access to employment and entrepreneurship opportunities

Our latest press and media

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We operate a workspace that nurtures fearless innovation and big ideas – powered by our vision to change the way people feel about insurance.